Returns (Online Purchases)
If you are unhappy with your purchase for any reason simply return it within 14 days for a full refund, using our returns form. Please note: Customers are responsible for the cost of return postage, unless the item you have received is faulty. Alternatively, you can return any items purchased online by taking them to our Ebbsfleet store. Please keep all tags attached and goods in their original packaging. Due to hygiene reasons underwear cannot be returned and a refund or exchange can only be given if there is a manufacturing fault or if they do not measure their stated size.
For more information please see our Returns